Privacy Policy

Protecting Your Information

We may update our policy from time to time. Any major changes will be posted on our website. Please check our privacy policy whenever it is updated to determine if there are any causes of concern to you.

DreamSpring understands your desire to protect your personal information. This privacy policy will detail information collection, usage, disclosure, security, your access to this information and your choice in providing us with your information.

1. Personal Information

1.1 What Information We Track and Gather

We request personal information when you correspond with us or perform an activity on our website. These include:

1. When you submit an order form for a product - We will collect information necessary to complete the transaction, such as your name and email address.

2. When you request technical online support, we will request information, which will be necessary for us to assist you with the problem. For example, your name, email address, hardware and the nature of the problem that you are experiencing.

3. When you complete a survey or register to participate in a survey, we will require information that will assist us with the collection and distribution of surveys, including your name, email address and your experience in using mobile computing devices.

4. When you purchase a product, we receive your credit card details. At no stage do we store or collect these details. This information is only transmitted to our bank's merchant facility for validation, and is then discarded. This includes your card number and expiry date. At all times these details are protected by strong encryption.

Your information will be collected directly from you. DreamSpring will not collect any information supplied by third parties.

1.2 How We Use Your Information

We use the collected information in several ways:

1. To provide you with information regarding product upgrades, new products, services and research on future product ideas and product improvements.

2. To assist us in creating better products that will better suit your needs and your lifestyle.

3. To allow you to purchase and download our products, gain access to our services or allow us to provide you with technical support

1.3 Non-Disclosure of Information

DreamSpring understands your desire to protect your personal information and the security of the information you provide us is of the highest priority. DreamSpring may, on occasion, supply your contact details to third parties such as email service providers who are commissioned to contact you on DreamSpring's behalf. Third party service providers are required to agree to DreamSpring's legal requirements on data protection and privacy protection. Third party service providers are prohibited from contacting you without DreamSpring's consent. They are also required to destroy all information provided by DreamSpring upon termination of their service. DreamSpring may also disclose your information if requested by law enforcement.

Your information will only be accessed by staff within the company or by authorized third parties, who may need the information to perform their job duties on behalf of DreamSpring. Access to and usage of your information will be only for the above listed reasons.

1.4 Your Access Rights

You can access your information from DreamSpring anytime. Access to your information can be requested by contacting DreamSpring through the below contact details. DreamSpring will provide this information for you to read and ensure that the information that we have is accurate and up-to-date.

1.5 Your Choice in Providing Us with Information

You can decide whether you want to participate in the activities that require your information. However, if you do not provide the requested details, you may not be able to complete the transaction or the activity.

DreamSpring provides you with a choice of whether you want to be involved in our marketing activities, such as emails, and participation in our surveys. If at anytime you would like to unsubscribe from these activities, you can send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In the body, tell us which activity you wish to be removed from.

2. Security of Information

3. Quality of Personal Information

We strive to ensure that your information is correct and up-to-date. If our information is inaccurate, please do not hesitate to contact us through the below contact details.

4. Cookies

DreamSpring does not employ the use of cookies. A cookie is a unique text file that a web site can send to your browser and is commonly used by many web sites. DreamSpring's web server may automatically log your IP address, which is necessary to gain access to our web site. However, this information does not identify you and you remain anonymous.

5. Policy Changes

In the event that there is a major change in DreamSpring's Privacy Policy, a prominent notice will be displayed on our web site. If you would not like us to keep your information, you can inform us through our below contact details.

6. Contact Details

If you have any questions, comments or change of information, please contact us through the below methods:

Email
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Postal Address
1 Crozet Court
Burleigh Waters Qld 4220
Australia