DreamConnect S60 FAQ

You can enter DreamSpring's online store in one of these ways:

• On DreamConnect for S60's product homepage, press the purchase button located on the right hand side of the page; or
• Choose 'Shop' on the top main menu of the homepage; or
• Enter details to the top right box on the homepage

Only logged in users of DreamSpring's website can access the shop. New users need to create an account first before gaining access to the shop. Once that's done you can enter the shop and select the application you want to purchase. There are detailed step-by-step instructions to guide you in purchasing DreamConnect.

Make sure the IMEI number in your DreamSpring account matches that of your phone, since this is used in calculating your license key.

Yes, there is a trial version of DreamConnect available for download on the website.

The trial version is the same as the purchased version. To trial just Cancel out of the registration dialog

You can either access the download from the download button on the right of the product's homepage or via download on the homepage. A DreamSpring website account is required for downloading the product and we'll send you at least one followup email.

Yes, we offer cross platform upgrade discount to all existing customers who purchased DreamConnect for UIQ at full price. See the cross platform upgrade page for more details and conditions.

• Check that you have entered all the details into the application's registration dialog correctly.
  For example, no spaces inappropriately inserted, hyphen (-) versus underscore (_) or numeral 0 versus letter o.
• Check that the IMEI you entered in your DreamSpring website login matches that of your phone.
  If your IMEI is wrong, update it in your website account details, and request a license update, either via the forum or the feedback form.

If the installation key details still don't work, please contact us and we'll get back to you quickly.

DreamConnect uses your existing Contacts database. There is no need to re-enter or import your contacts. Any changes you make in your standard Contacts application will be shown in DreamConnect.

These are default categories that the application creates, since these categories change the layout of the contacts to priorities business or personal details.

You should create a forum post containing a detailed description of the problem including any error messages and we'll investigate it.

DreamConnect is designed to take the minimum space on your machine saving you memory. The installation file is currently 513KB.

DreamConnect uses your existing Contacts database. So long as your contacts are synced with Outlook, DreamConnect will also work with Outlook. However, since the original Contacts database does not have Categories, DreamConnect's Categories can not be synced. An online sync alternative with Google is due to release for the next upgrade.

Unfortunately, most vendors don't take interoperability very seriously. Neither Palm nor Microsoft applications support vCard very well (no categories, only one set of address details for home and work, only one note), and attempt to compensate with all sorts of proprietary import/export/sync methods. Apart from the very expensive option of writing specific conversion utilities for each application, there's not much we can do at this point.